The Science Behind Employee Recognition: How To Do It Right

Employee rewards and recognition can be seen as an act of acknowledgment and appreciation of an employee’s work and contributions. They help an employee stay motivated and retain the top talent.

Workplace recognition programs encourage good behavior and great work. When employees are recognized, they feel motivated to repeat their success.

For example, if there is a reward for employees for an initiative or innovation, that would boost and validate their efforts and set examples for others in the team for a long time.

However, employee rewards and recognition go beyond financial rewards and tap into the intrinsic and extrinsic motivations that drive employees to perform.

• Intrinsic motivation helps in providing personal fulfilment and the sense of achievement. This comes from completing a worthwhile job. Recognition appeals to intrinsic motivation by enhancing an employee’s inner sense of accomplishment and pride.
• Extrinsic motivation comes from external rewards, such as bonuses, prizes, or praise. Employee Rewards and recognition fuels extrinsic motivation by providing tangible rewards or public acknowledgment, reinforcing the desired behaviors.

By aligning employee recognition with both intrinsic and extrinsic ways, businesses can create a balanced and impactful strategy for employee engagement. 

• Reinforcement Theory

A psychological theory, B.F. Skinner’s Reinforcement Theory contends that individual behaviors can be altered by extinction, rewards, and reinforcement and that actions are influenced by their outcomes.

This theory suggests that behavior, primarily employee behavior, is shaped towards consequences, that comes from rewards.

Hence, positive reinforcement—such as recognizing good work—encourages employees to repeat that behavior and work more towards a common goal. This helps in creating a continuous cycle where the recognition strengthens the desired actions, leading to improved performance and productivity.

• Maslow’s Hierarchy 

In addition to B.F. Skinner’s Reinforcement Theory, workplace recognition programs satisfy several levels of Maslow’s Hierarchy of Needs. Recognized employees feel a sense of accomplishment, which fulfills their esteem needs. Rewards meet these needs of employees, enhance job satisfaction and drive higher levels of engagement.

• Impact on Productivity and Performance 

Numerous studies show that employees who receive regular recognition are more productive. Acknowledging and rewarding good performance increases motivation and, in turn, leads to higher levels of output. Research indicates that recognition can drive a significant improvement in employee performance. According to a study by Gartner, a well-designed workplace recognition program can help drive an 11.1% increase in average employee performance.

• Impact of Employee Engagement 

Employee engagement and recognition directly drive motivation and give a sense of empowerment. Employees are more emotionally committed to the company’s success when they feel valued. Workplace recognition programs improve teams performance because in general engaged employees are inspired to go above and beyond for their work.

Hence, the secret to creating a solid, productive team is this strong emotional bond.

Recognition also helps in fostering a sense of ownership and responsibility, making employees more likely to go the extra mile for the organization.

• Impact on Turnover and Retention 

One of the most significant benefits of employee recognition and such workplace recognition programs within the organization is their impact on retention. When an employee is recognized, they feel satisfied with their need to feel valued and respected, which strengthens their connection to the organization and reduces turnover rates.

Research by Gallup backs it up, revealing that recognized employees are 45% less likely to quit than those rarely recognized.

By investing in employee recognition, an organization of any scale can retain top talent and reduce the costs associated with hiring and training new employees.

Be Specific 

General praise like “Great job!” lacks impact.

Hence our idea of employee rewards and recognition is to be more specific to the task or behavior being acknowledged.

By identifying the “what” and “how” behind the recognition, employees understand exactly what they did well and why it matters. This specificity reinforces the desired behavior and provides valuable feedback.

Use Real-Time Employee Recognition Software 

Recognition needs to be timely. The closer the acknowledgment is to the achievement, the more meaningful it is. Hence, we recommend timely recognition to reinforce positive behavior in real-time, which in turn helps in creating momentum and encourages continued high performance.

With Team GPS, real-time recognition becomes effortless, allowing managers and peers to instantly celebrate both big wins and small victories. Employees can quickly acknowledge each other’s accomplishments through social feeds, and recognition is made public to inspire a culture of appreciation.

Personalize Recognition 

By personalizing recognition to fit the individual, organizations can reflect the people-first approach and appreciate the unique contributions of each employee. This personalized approach helps build trust and boosts motivation.

The whole new version of Team GPS enhances personalized recognition with its Custom Rewards & Recognition features, enabling organizations to personalize rewards to their unique needs. From personalized badges to redeemable rewards, the platform ensures that recognition is not only timely but also valuable.

Make Recognition Public 

Public recognition has a powerful social influence. Public praise fuels more self-confidence and inspires others to aim for the same recognition. It also promotes a pleasant work atmosphere where people feel empowered to achieve and supports a culture of excellence.

Team GPS comes with Halo PSA Integration, which ensures that employee milestones and achievements are tracked and celebrated across teams, creating a cohesive and transparent employee rewards and recognition culture.

Ensure Consistency and Fairness 

Recognition must be consistent and fair to maintain its effectiveness. An employee’s trust in the organization is increased and everyone has an equal opportunity of receiving recognition when they believe that it is offered fairly and openly. A strong and cohesive culture is created inside the company when appropriate behaviors are consistently acknowledged.

Optimum employee experience is equally important to the customer experience. Workplace recognition programs result in higher engagement among employees. Research done by Quantum Workplace revealed that, when employees believe management will recognize them, they are 2.7 times more likely to be highly engaged.

This presses on the need for organizations to realize the potential of recognizing employees in the workplace.

This goes a long way in boosting productivity, morale, and retention. Luckily technology now exists to make recognition accessible, simple, and impactful for any organization. Many cloud-based performance management platforms, such as Team GPS allow leaders to continuously motivate and manage their team with the shared values and provide remote, field, and in-office employees a place to share meaningful recognition regularly. With Team GPS, simplify employee engagement, performance management, goal alignment, and manage customer sentiment — all in a single pane of glass. Get in touch with us today!